Posts in News Categories

2015 Customer Satisfaction Survey results and winners

The results of our 2015 Customer Satisfaction Survey are in and Business Development Manager Steve Sharp has done the analysis. In this post he reports back on the survey results, shares some of your customer feedback, and talks about what is being done to continue to improve satisfaction levels.

TVmap staff donate to Auckland City Mission

As Christmas approached this year, our staff collected food donations to contribute to those in need.

The first 20 years of TVmap

We look back to our beginnings in 1995, and remember Windows95 and big cellphones!
As we celebrate our 20th birthday this year, it has been interesting to look back through some old material and see how we presented TVmap back in 1995. One thing's for sure, technology is moving at a rapid pace. I thought the best way to illustrate some of the important changes that TVmap has brought to the industry is to list some 'then and now' items. Enjoy this trip down memory lane.

Customer Satisfaction Survey - iPad Mini winners announced

See who the lucky winners were!
We ran our 2014 Customer Satisfaction Surveys late last year, with the prize of an iPad Mini up for grabs for completing it...

TVmap staff support the Auckland City Mission

It's the season for giving
As you've probably noticed, it's Christmas, the season for giving, and we've certainly been feeling a bit 'Santa-like' lately.

TVmap's Schedule Optimiser promotion winner

iPhone 6 winner announced
Following the August 2014 roll out of the new Schedule Optimiser upgrade, TVmap ran a promotion to encourage our subscribers to try out the upgrade before the next round of ratecard releases...

How to improve your ratings forecast accuracy by as much as 35%

We share the ground-breaking results from the most comprehensive study on forecasting undertaken in NZ.
One of the most important benefits a media tool can offer is an improvement of ratings forecasts. This provides real returns to you and your customers by improving cost efficiency and reducing rework in maintaining campaigns.

First Customer Survey shows 94% positive result

Plus, new product announcements coming soon!
Late last year we ran our first customer satisfaction survey to get some direct feedback on areas in which we can improve. I’d like to discuss some of these areas which will be attracting greater focus from us, and how we hope to improve on these scores when we repeat the survey later this year.