With close to 1000 users across Australia and New Zealand from varying positions within media agencies and broadcasters, TVmap reaches a significant slice of the industry.
Each year we are delighted to have a large number of clients provide us with useful feedback including how TVmap benefits them.
The questions we focus on are:
Whether TVmap empowers decision making
The value of TVmap to the business
How easy the product is to learn and use
The quality of our account management, support and technical assistance
Whether we stand out from other software suppliers
These five areas of service have been key to our business ethos since day one.
To cut to the chase, the results are in from our latest survey, which show we are performing well in all five areas.
Here are some of the amazing compliments we have received.
……… “TVmap - I couldn’t do my job without it.”
……… “TVmap is awesome and makes my job so much easier.”
…….. “Easy to use, there is so much you can do with it!”
…….. “Incredibly useful.”
Leanne Peruch and Steve Sharp are our long-standing Account Managers in Australia and New Zealand. Once again, their passion and commitment to servicing clients is highlighted in our client survey results. Congratulations to you both!
Thank you to everyone who took the time to complete the survey. Two lucky clients received a bonus for taking part. Christyna Tawil from Dentsu Aegis Network in Sydney and Kristina Yep from PHD New Zealand each received a $500 Westfield Gift Voucher. Well done!
As we head into 2018, we are excited about product developments underway this year and look forward to helping media people do great things. Watch this space!
In the meantime, if you have any questions about how to get the most out of TVmap, please contact our support teams:
Australia: + 61 2 9657 1388
New Zealand: +64 9 304 0762